{"id":1688,"date":"2017-04-28T06:28:07","date_gmt":"2017-04-28T06:28:07","guid":{"rendered":"https:\/\/demo.brothersthemes.com\/comrepair\/?page_id=7"},"modified":"2024-07-27T23:52:17","modified_gmt":"2024-07-27T13:52:17","slug":"about-us-faq","status":"publish","type":"page","link":"https:\/\/www.itguyonsite.com.au\/?page_id=1688","title":{"rendered":"About Us \/ FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1494332326937{padding-top: 100px !important;padding-bottom: 100px !important;background-image: url(http:\/\/itguyonsite.com.au\/wp-content\/uploads\/2017\/04\/board-463968_1920-2.jpg?id=478) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_column_text]<\/p>\n

ABOUT US \/ FAQ<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”\u5173\u4e8e\u6211\u4eec \/ \u5e38\u89c1\u95ee\u9898 (\u4e2d\u6587\u7248)” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]\u5173\u4e8e\u6211\u4eec \/ \u5e38\u89c1\u95ee\u9898 (\u70b9\u51fb\u6253\u5f00)<\/a>[\/vc_toggle][vc_toggle title=”Where are you guys? \/ Do you have a shop?” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” custom_el_id=”about-us-faq”]4 Service Points (Drop Off, Pick Up)<\/strong>
\n– Vermont South
\n– Box Hill
\n– Oakleigh
\n– Springvale<\/p>\n

Onsite Services \/ Call Out Services<\/strong>
\n– Business & Homes
\n– Same Day Services
\n– Serving All Melbourne Metropolitan Area (except western suburbs)<\/p>\n

Remote Support, Phone Support<\/strong>
\n– Over 50% of tech problems can be solved via Remote Desktop or Phone Support, even during Lockdowns<\/p>\n

Postal Services<\/strong>
\n– For country Victorians \/ Australians, We accept mail in \/ mail out services[\/vc_toggle][vc_toggle title=”Do You Do Call-Outs \/ Onsite Services?” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Onsite Services \/ Call Out Services<\/strong>
\n– Business , Homes
\n– Same Day Services
\n– We have 16 Call-Out \/ In-Store Technicians
\n– Serving All Metropolitan Melbourne Area<\/p>\n

Besides, Also Consider Our Remote Support, Phone Support<\/strong>
\n– Over 50% of tech problems can be solved via Remote Desktop or Phone Support, even during Lockdowns[\/vc_toggle][vc_toggle title=”Rates \/ Charges \/ Fees” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Our rates are better than 85% of competitors in the market<\/strong>
\n– According to regular independent marketing survey done every 2 years
\n– Compared with 59 similar services providers in Melbourne
\n– Compared 10 most common computer \/ IT service categories<\/p>\n

Onsite Services<\/strong>
\n– $49+ \/ First 15 Mins (GST Excl)
\n– $25+ \/ Every 15 Mins Thereafter (GST Excl)<\/p>\n

In-Store Services<\/strong>
\n– $49+ For Small Problems<\/p>\n

Remote Services \/ Phone Helpdesk<\/strong>
\n– $35+ \/ First 15 Mins (GST Excl)
\n– $25+ \/ Every 15 Mins Thereafter (GST Excl)<\/p>\n

Price Beat Guarantee<\/strong>
\n– If you bring in genuine quotes for any IT projects \/ quotations[\/vc_toggle][vc_toggle title=”Do You Sell Parts \/ Computers \/ Software?” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Parts \/ Laptop Computers<\/strong>
\n– We generally don’t<\/strong> sell parts \/ computers \/ software as other retailers do.
\n– We are mainly a service company.
\n– But we can suggest you good places to buy.<\/p>\n

Desktop Computers<\/strong>
\n– We offer DIY advice on purchasing desktop computers.
\n– And we can suggest you good places to buy.[\/vc_toggle][vc_toggle title=”Business Hours” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]<\/p>\n

<\/div>\n
\n
Business Hour<\/strong>
\n– Monday – Friday
\n– 9am – 6pm<\/div>\n
<\/div>\n
After Hour Services<\/strong>
\n– 24\/7 Emergency Services
\n– Weekends\/ Public Holidays<\/div>\n<\/div>\n

[\/vc_toggle][vc_toggle title=”Why choose us?” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Why Choose Us<\/a>[\/vc_toggle][vc_toggle title=”ABN \/ ACN” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]<\/p>\n

Company Name: <\/strong>Computer Repairs (Melbourne) Pty Ltd<\/div>\n
\n
ABN:\u00a0<\/strong>15 165 361 786
\nACN:\u00a0<\/strong>165 361 786<\/div>\n<\/div>\n

[\/vc_toggle][vc_toggle title=”Terms and Conditions” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]Terms and Conditions (Click to Open)<\/a>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row content_placement=”middle”][vc_column][comrepair_services_grid posts_per_page=”All”][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1494332326937{padding-top: 100px !important;padding-bottom: 100px !important;background-image: url(http:\/\/itguyonsite.com.au\/wp-content\/uploads\/2017\/04\/board-463968_1920-2.jpg?id=478) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_column_text] ABOUT US \/ FAQ [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_toggle title=”\u5173\u4e8e\u6211\u4eec \/ \u5e38\u89c1\u95ee\u9898 (\u4e2d\u6587\u7248)” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true”]\u5173\u4e8e\u6211\u4eec \/ \u5e38\u89c1\u95ee\u9898 (\u70b9\u51fb\u6253\u5f00)[\/vc_toggle][vc_toggle title=”Where are you guys? \/ Do you have a shop?” custom_font_container=”tag:h2|font_size:16|text_align:left” custom_use_theme_fonts=”yes” use_custom_heading=”true” custom_el_id=”about-us-faq”]4 Service Points (Drop Off, Pick Up) – Vermont South – Box Hill […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1688","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.itguyonsite.com.au\/index.php?rest_route=\/wp\/v2\/pages\/1688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.itguyonsite.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.itguyonsite.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.itguyonsite.com.au\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.itguyonsite.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1688"}],"version-history":[{"count":51,"href":"https:\/\/www.itguyonsite.com.au\/index.php?rest_route=\/wp\/v2\/pages\/1688\/revisions"}],"predecessor-version":[{"id":2705,"href":"https:\/\/www.itguyonsite.com.au\/index.php?rest_route=\/wp\/v2\/pages\/1688\/revisions\/2705"}],"wp:attachment":[{"href":"https:\/\/www.itguyonsite.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}